Privacy Policy

Janitors OC ("we," "us," or "our") operates the website janitorsoc.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. This policy complies with the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA).

Information We Collect

Information You Provide

When you fill out our contact form or request a quote, we collect:

• Name
• Email address
• Phone number
• Service interest
• Message content

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

This information is collected through Google Analytics to help us understand how visitors use our website and improve our services.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and quote requests
• Provide cleaning services you've requested
• Communicate about appointments and services
• Improve our website and services
• Send occasional updates about our services (only with your consent)

Information Sharing

We do not sell your personal information. We do not share your personal information with third parties except:

• With service providers who help us operate our business (e.g., email hosting)
• When required by law or to protect our legal rights
• With your explicit consent

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Analyze website traffic through Google Analytics
• Remember your preferences
• Improve website functionality

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Your California Privacy Rights

Under California law, you have the right to:

• Know what personal information we collect about you
• Delete your personal information (with certain exceptions)
• Opt-out of the sale of your personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at info@janitorsoc.com or call (949) 606-6119. We will respond to your request within 45 days.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are retained for up to 3 years for business record-keeping purposes.

Third-Party Links

Our website may contain links to third-party websites (such as Google Reviews, Yelp, or social media). We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us: