Your Privacy Matters at Janitors OC

Privacy Policy

Last updated: 11/10/2024

At Janitors OC, we are committed to protecting your privacy and ensuring your personal information is handled safely. This Privacy Policy explains how we collect, use, and protect your data in accordance with California state laws, including the California Consumer Privacy Act (CCPA), and outlines your rights regarding your personal data.

1. Information We Collect

We collect the following types of information:

• Personal Identifiable Information (PII): Information provided through our contact form, such as your name, email address, phone number, and any other details submitted for inquiries.
• Usage Data: We use Google Analytics to collect data about how visitors interact with our website. This includes your IP address, browser type, pages visited, time spent on pages, and other analytical data.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries and provide customer support.
• To enhance our services and improve website functionality.
• To monitor and analyze user behavior on our site with Google Analytics for better user experience.
• To engage with visitors and clients through connected social media platforms, including Facebook, Instagram, Yelp, and Google.

3. Third-Party Services

Janitors OC integrates with third-party services to provide a more seamless experience:

• Social Media Platforms: We connect to Facebook, Instagram, Yelp, and Google for easy access to our content and customer reviews.
• Google Analytics: Used to understand user interactions on our website and improve your experience.

Please note that these platforms may have their own privacy policies that you should review for more information.

4. California Privacy Rights

In compliance with the California Consumer Privacy Act (CCPA), California residents have specific rights, including:

• Right to Know: You can request information about the personal data we collect and how it is used.
• Right to Delete: You can request the deletion of your personal data, with certain exceptions.
• Right to Opt-Out: While Janitors OC does not sell personal information, California residents have the right to opt out of data sales where applicable.
• Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

5. How We Protect Your Information

We take the security of your personal data seriously and have implemented industry-standard measures to protect your information. However, no method of data transmission or storage is entirely secure, so we strive to apply the best practices to keep your data safe.

6. Sharing Your Information

Janitors OC does not sell your personal information. We may share your data with trusted third-party service providers who assist us with website management and operations, provided they agree to keep your data confidential.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand user behavior. You can control cookie preferences through your browser settings.

8. Contact Form

Information submitted through our contact form is securely stored and used solely for customer support and communication purposes. We do not sell this information or share it beyond what is necessary to respond to your inquiries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please review it periodically to stay informed.

10. Contact Us

For questions about this Privacy Policy or to exercise your California privacy rights, please contact us at:

• Email: info@janitorsoc.com